Pharmacy PEBC Practice Exam

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Prepare for your Pharmacy PEBC Exam with effective quizzes tailored to ensure you fully understand the essential concepts. Engage with flashcards and multiple-choice questions that come with hints and explanations. Elevate your confidence and knowledge ahead of the exam!

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When counselling a patient who is upset about a new diagnosis and need for medications, which of the following strategies is NOT appropriate for the pharmacist to use?

Providing a private environment for the interaction
Advising the patient that things will be okay
Probing to clarify the patient’s concerns
Letting the patient vent his/her feelings

The correct answer is: Advising the patient that things will be okay

It is not appropriate for the pharmacist to advise the patient that things will be okay because they are not qualified to offer medical advice or make promises about the patient's health. This option could potentially give false reassurance and undermine the patient's trust in the pharmacist's expertise. Option A is correct because it is important for the patient to feel comfortable and safe during the interaction. Option C is incorrect because probing may help to clarify the patient's concerns and address any misunderstandings. Option D is also incorrect because allowing the patient to express their emotions and fears can help them to feel heard and understood.